Effective date: January 2026
Next review: January 2027

The Bridge Alternative Provision is committed to protecting the privacy and personal information of our learners, parents, carers, staff, and website users.

Contact details:
Address: Units 1-4 Epsom Centre, White Horse Business Park, Trowbridge, Wiltshire BA14 0XG
Email: admin@tbap.co.uk
Phone: 01225 592763

What personal information we collect

From learners: Name, date of birth, contact details, educational records, exam results, learning plans, EHCP / SEN information, medical needs, welfare concerns.

From parents / carers: Name, contact information, emergency contacts, communication preferences.

From staff and volunteers: Name, contact, employment history, DBS / safer recruitment checks.

From website users: IP addresses, cookies, and analytics data for website usage.

How we use personal information

We use personal information to:

• Provide education, support, and safeguarding for learners
• Communicate with parents, carers, and staff
• Meet statutory reporting requirements (DfE, ISI, local authorities)
• Monitor and improve the website experience
• Comply with legal obligations

Legal basis for processing

• Consent: For website cookies or communications where explicit consent is requested
• Legal obligation: To comply with education law and safeguarding duties
• Legitimate interest: To improve our website and educational services
• Contract: Where necessary for the provision of education

Who we share information with

We may share personal information with:

• Local authorities and exam boards (AQA, OCR, Open Awards)
• Educational software providers and platforms
• Inspectors (Ofsted / ISI)
• Health or welfare professionals in line with safeguarding requirements

We do not sell or rent personal information to third parties.

How long we keep personal data

• Learner records: until the learner reaches the age of 25 (or longer if required by law)
• Staff records: 6 years after employment ends (unless otherwise required)
• Website data / cookies: as outlined below

Website cookies

We use cookies to improve the website experience and for analytics.

Types of cookies used:

• Essential cookies: required for website functionality
• Analytics cookies: to monitor website usage
• Marketing cookies: if any marketing content is added in the future

Consent: When you visit our website, a cookie banner will appear. You can accept all cookies or use essential cookies only. You can change your preferences at any time by contacting us.

Your rights

Under GDPR, you have the right to:

• Access your personal data
• Correct any inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent (where consent is the basis)
• Data portability (receive your data in a portable format)

To exercise any of these rights, please contact us at:

Email: admin@tbap.co.uk
Phone: 01225 592763

If you are unhappy with our response, you can contact the Information Commissioner’s Office (ICO).

Security

The Bridge Alternative Provision takes reasonable measures to protect personal information from loss, misuse, or unauthorised access, including:

• Secure servers and firewalls
• Password-protected systems
• Restricted access to personal data to staff who need it

Changes, Responsibility & Further Information

We may update this policy from time to time. The latest version will always be published on the website.

The IT Director at The Bridge Alternative Provision is responsible for overseeing this Privacy & Cookies Policy, ensuring compliance with GDPR, and maintaining up-to-date practices for data protection across the organisation.

For questions about this policy, please contact our Data Protection Officer (DPO) at: marcusgriggs@tbap.co.uk.